What’s covered
- Single skill purchases within 14 days of payment
- Duplicate charges or an accidental second buy of the same slug
- Packs that fail to install on a supported tool version listed on the skill page
Refunds
Single-skill purchases include a 14-day no-questions refund. If the pack doesn’t fit your tool or brief, reverse it — no screenshots required.
What’s not
- Library annual and Team seats after the first 14 days of the billing period
- Requests after you have filed a chargeback (contact us first)
- Refunds for generated site output you already shipped to a client — the skill pack is the product
How to request
- Open Account → Orders and note the order ID.
- Use Contact with topic “Refund” or email support@skillux.dev.
- Include the skill slug and the tool + version you tried. We reverse to the original payment method.
Demo site — refunds aren’t processed here. The flow above matches the intended launch policy.